Chief of Operations – Call Center Sales / Training  
SEO Masters   More jobs from this company

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Job Title:   Chief of Operations – Call Center Sales / Training
Category:   Business Development
Total Positions:   2
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Department Head
Minimum Experience:   3 Years
Salary Range:   PKR 200,000 to 300,000 per Month
Apply By:   Jul 6, 2025
     
     
 
Job Description:

You'll take charge of a dynamic sales environment focused on B2B and B2C markets. You'll mentor and manage cold calling teams, optimize performance metrics, and lead the charge in closing high-value deals across SEO, GMB, web solutions, and educational software domains.

Key Responsibilities:

Operational Strategy & Leadership

  • Architect and execute scalable processes across all sales and service delivery verticals.

  • Improve operational KPIs through performance-based strategies and automation tools.

Sales Coaching & Team Management

  • Build, lead, and train high-performing sales teams targeting U.S., Canadian, and international clients.

  • Develop cold calling scripts and pitch frameworks for services like AI-based SEO and website design.

Client Portfolio Management

  • Cultivate B2B partnerships with agencies, educational institutions, and corporate clients.

  • Ensure seamless client onboarding, satisfaction, and project lifecycle management.

Technology Integration & Growth

  • Oversee the implementation of CRM, lead-gen tools, VoIP, and automation platforms to boost conversion rates.

  • Promote cross-functional synergy between development, marketing, and creative teams.

Certification Product Strategy

  • Scale educational services for professionals preparing for IT certifications (e.g., SAP, Cisco, Salesforce, CompTIA).

  • Align call center strategy with product positioning and upselling initiatives.

Ideal Candidate Has:

  • 5+ years of experience in BPO or tech sales leadership

  • Deep understanding of digital marketing, SEO/GMB, and web services

  • Proven experience managing sales teams in US/CA time zones

  • Familiarity with AI tools in marketing, sales automation, and CRM software

  • A track record in onboarding and scaling sales for educational or SaaS-based products

  • Leadership mentality with data-driven decision making

Why Join Us? 

  •  Lead a results-oriented team in a fast-paced digital agency
  • Directly impact revenue and growth strategy
  • Work with global clients and expand your professional portfolio
  • Be part of an innovation-driven culture focused on results, creativity, and impact

Company Information
 
Company Name:  SEO Masters
Company Description:
SEOmasterz are UK based web services providers since 2010. We deal in web development, web designing, internet marketing & social media marketing projects. We are a team of 30 IT Professionals including web designers, web developers and Search Engine Optimizers.

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