Telesales Representatives  
FirstStep Communications   More jobs from this company

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Job Title:   Telesales Representatives
Category:   Client Services
Total Positions:   15
Job Location:   Rawalpindi
Gender:   No Preference
Age:   18 to 35 years
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Apply By:   Oct 12, 2017
Job Description:
  • Manage large number of outbound calls in a timely and efficient manner
  • Follow communication scripts when handling different customer concerns
  • Obtain client information by making telephone calls, interviewing clients and verifying information
  • Determine eligibility by comparing client information to requirements
  • Maintain and improve quality results by adhering to standards and guidelines
  • Keep record of all conversations in the call center database in a comprehensible way
  • Meet personal/ team qualitative and quantitative targets

Required Skills:
spoken english,Time management,Excellent Communication,customer focus,target oriented,American Accent,Ability to work under pressure

Company Information
Company Name:  FirstStep Communications
Company Description:
irstStep Communications is a 80 seat multi-channel resource center providing world-class offshore cohesive Customer Contact, BPO, Marketing, Advertising & Trade solutions to the Financial Services and Communications industry in US. Our customized solutions include 24/7 inbound customer services, Outbound telemarketing operations Social Media Marketing, Web Development & Search Engine Optimization. We act as a unified extension of our client’s operations, providing radical cost efficiencies, evident quality and performance amplifications.

FirstStep Communications was founded to provide Quality services upholding industry standards by a group of experts who have excelled in the industry in the past decades in international market.

The company management brings over 45 years of professional experience in the BPO & Marketing industry, working for various American clients and is committed to excel in operational performance and productivity by aligning people, processes and technology practices

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