Job Title: |
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Customer Service Representative |
Category: |
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Client Services |
Total Positions: |
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10 |
Job Location: |
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Lahore |
Gender: |
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Female |
Age: |
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18 to 23 years |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Entry Level |
Minimum Experience: |
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Fresh |
Apply By: |
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Apr 21, 2023 |
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Job Description: |
- Previous experience in dispatching
- Must have good verbal communication skills
- Knowledge of Flatbed, Dry Van, Flatebed, Box Truck e.t.c and specialized freight
- Must be able to interact effectively within all levels of the Customer`s
- Ability to work under US Hours
- Fluent in Spoken and Written English
- Excellent Communication Skills
- Understand load boards
Responsibilities:
- Communicates with drivers and customers through computers or phones, and assigns carriers to routes
- Ensures drivers are on time and keeps track of status of route and delivery completion
- Acts as liaison and answers incoming phone calls from drivers on the road
- Keeps customers informed of delivery status
- Reviews pictures of merchandise and signatures
- You will be responsible for driving the sales process with potential prospects
- Contact prospective clients through cold calls and emails
- Achieve all individuals activity and revenue targets set by the company
- Provide recommendations based on the prospect`s business needs and negotiate contract terms
- Set up meetings/calls between prospective clients and account executives
- Work across multiple departments to ensure common objectives are reached
- Reschedule/Follow up with prospects if meetings
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Company Information |
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Company Name: SM IT Zone Services Company Description: ,
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